Processing times: 3 - 5 business days + shipping.
 

​Our finished products are custom-made and printed to order, we are not able to accept returns unless a)  the Graphics or any digital print was misprinted or incorrect b) the transfer paper has a valid quality issue that renders it useless.  We only offer reprints; we do not offer refunds unless the order a)  incorrectly charged b) is not processed within 5 business days, unless otherwise noted. 

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​​While we request that they provide hi-resolution images in the accepted format (.tiff or .jpg), we cannot control the actual quality of your Graphics.  Please ensure files are high-quality images (at least 2000 pixels).  We do not offer reprints on any image files provided to us in poor quality.

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Requests for reprints must be made fourteen (14) calendar days after receiving your order. Please contact us to request a Return / Refund (RMA) form which must be fully completed and returned to us within seven (7) calendar days of receiving the form. You may be requested to provide photographic evidence of your reason for return/refund. In the case of misprint or incorrect print, we will resend to you the identical Products with the same Graphics reprinted. 

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Damages incurred to your purchase after tendering to the carrier will not be returned or reimbursed by us. You will have to file a claim directly with the carrier using the tracking number provided.

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For any questions, please contact us at:  PatchSpiritUS@gmail.com​

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